You recognize the trust you place in us when we deliver to your doorstep. Our goal is to offer you the best cost and time-effective shipping methods, no matter where you live. We know how important it is to receive your goods when you expect them, so we want to ensure you have all of the delivery information you'll need when placing an order with us.
Shipping charges for your order will be calculated and displayed at checkout
Also, shipping and providing you with the tracking number will do within 2 - 7 business days from the date of your order
we do understand and believe that privacy and discretion are required and expected.
We are offering outstanding discreet shipping for every order to our clients worldwide. All orders are sent with the non-descript return address. There are no references to condoms or other sensual products anywhere on the outside of your package. Brown boxes and plain envelopes are used for all deliveries to ensure complete security – you can trust us.
If by an unfortunate event your products arrived damaged, defective or incorrect, please let us know, and we will be sure to have this rectified. The return policy can be found here.
If your order is not delivered within the estimated delivery time window, please note that shipments can suffer unexpected delays in customs, be delayed due to extreme weather conditions, or other events that might affect the transport of your parcel.
also, we are not responsible for any customs or taxes fees.
For detailed order status updates, feel free to contact us. Kindly note, we are not responsible for any loss or theft that happens after the package is delivered.